Question 1

How long does onboarding take?

Accepted Answer

Most firms are fully set up within a day. Lexfora guides you through profile setup, importing existing data, and inviting your team. Our built-in migration tools import clients, matters, and billing history from Clio or MyCase in minutes.

Question 2

What is included in the free trial?

Accepted Answer

A 14-day free trial with full access to your chosen plan. No credit card required to start.

Question 3

What is the Attorney Directory?

Accepted Answer

A public directory of attorneys, compiled from state bar records and public firm websites. Listings are free and exist whether or not an attorney has signed up; any attorney can verify, correct or remove theirs at no cost. Paid plans add client-inquiry tools and analytics on top of the free listing.

Question 4

How does Lexfora rank attorneys in the directory?

Accepted Answer

Ranking is never paid for. No plan or payment moves an attorney higher in results, and Lexfora takes no referral fees. If sponsored placement ever exists, it will carry a visible Sponsored label and will never be presented as a best match — see our ranking policy.

Question 5

I'm an attorney — can I edit or remove my listing?

Accepted Answer

Yes, and it's free. Listings are compiled from state bar records and public firm websites; any attorney can verify, correct or remove theirs at no cost, without a subscription.

Question 6

What is the Service Provider Marketplace?

Accepted Answer

Court reporters, experts, investigators, and translators connect with law firms. Firms find and pay providers through the platform; we charge a small platform fee on transactions.

Question 7

What is territory exclusivity?

Accepted Answer

Firms can register interest in a future territory product on our dedicated page. To be clear about today: there is no advertising product on Lexfora, no result is paid for, and no plan buys a higher position. If that ever changes, paid results will carry a visible Sponsored label and will never be presented as a best match — see our ranking policy.

Question 8

Do you have AI features?

Accepted Answer

Yes. AI Time Capture, smart matter organization, and optional AI chat. We never use your client data to train AI models.

Question 9

What is Text-to-Pay?

Accepted Answer

Clients receive SMS links to pay invoices. ACH payments at 0.8% (lower than card processing).

Question 10

What about conflict checking?

Accepted Answer

Built in. Run a conflict check against your existing matters and parties when you open a new matter — fuzzy name/company matching flags potential conflicts.

Question 11

When will Lexfora launch?

Accepted Answer

Launching Q4 2026. Early-access members get in 2–4 weeks before everyone else.

Question 12

How much will it cost?

Accepted Answer

Plans start at $49 per firm per month, not per user. Early-access members lock in 50% off their first year for life.

Question 13

Is my data secure?

Accepted Answer

Yes. SOC 2 Type II in progress, 256-bit encryption at rest and in transit, trust-accounting compliant, and backed by enterprise-grade cloud infrastructure.

Question 14

Can I import from Clio / MyCase / PracticePanther?

Accepted Answer

Yes. We provide free white-glove migration for the first 100 founding firms.

Question 15

What states do you support?

Accepted Answer

All 50 US states at launch. Territory rules and bar-specific trust accounting are built in.

Question 16

Is pricing per user or per firm?

Accepted Answer

Per firm. Starter starts at $49/mo for the whole team. Your team size does not change the base price.

Question 17

Is the directory listing really free?

Accepted Answer

Yes. A directory listing costs nothing and does not require a subscription — you can verify, correct or remove one without an account. Lexfora takes no referral fee and accepts no payment for placement, so no plan moves an attorney higher in results. Paid plans add inquiry-handling tools and analytics, not position.

Question 18

What happens after the trial?

Accepted Answer

You choose a plan to continue. If you don't subscribe, you can export your data and we'll keep it available in read-only mode for 30 days.

Question 19

What if I want to cancel?

Accepted Answer

No contracts, cancel anytime. Export all your data with one click.

Question 20

Is my client data used for AI training?

Accepted Answer

No. Your data stays in your tenant and is never used to train models.

Question 21

Do you have trust/IOLTA accounting?

Accepted Answer

Yes, included in Professional and above. Full three-way reconciliation with compliance hard blocks.

Question 22

What support do I get?

Accepted Answer

Email support on all plans. Professional+ get priority support. Elite includes 24/7 support.

How can we help?

Product

Getting Started

Pricing

Security

Compliance

Support

Still have questions?